MM
Mpodi M
1 reviews | Active since Aug 2018
21 Apr 2026, 00:45
Greenlight policy stopped international
Old mutual deactivated my life cover policy internationally without consulting with me and want to make an excuse that the life cover policy didn't get funds on the day of deduction. Old mutual has been giving bad service ever since I have changed stop order to debit order in 2023 afetr 15 years of being on a stop order and that was because of the new employer who does not do life cover deduction on payslip but to debit order.
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Old Mutual's replyOfficial
21 Apr 2026, 07:10Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Apr 2026, 07:10
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management