1 reviews | Active since Jan 2015
Greenlight policy re-enstated without consent 1 year after cancellation Contract # ***
<p>A year ago i cancelled by greenlight policy, to which i was paid out the remaining value. Now in Marchi received an annual statement, then after i was debited for R1390, which was not authorized and has not been honoured by my bank ABSA. ABSA has rejected the debit, threatening that i will have a bad credit record if this is not resolved as this was debiting a student loan account which is NOT allowed to be debited.</p> <p> </p> <p>The main point is this was cancelled a year ago and now I am being debited again for a contact which doesn't exist.</p>
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Good day CyBeRmAn
Thank you for taking my call. As confirmed, we received a cancellation request for your savings benefit only.
I have sent you a private message confirming what is needed to cancel the Greenlight Death Benefit.
I trust that this clarifies matters.
Regards
Brent Sellidon
Good day CyBeRmAn
Thank you for taking my call. As confirmed, we received a cancellation request for your savings benefit only.
I have sent you a private message confirming what is needed to cancel the Greenlight Death Benefit.
I trust that this clarifies matters.
Regards
Brent Sellidon