CS
Connie S
1 reviews | Active since Jun 2025
10 Jun 2025, 11:48
Greenlight Policy premium not deducting
I have been struggling to get assistance from OM head office after lodging many complaints and requesting assistance with my Greenlight Policy that is not deducting. Every month we have to phone and ask them to deduct but they still do not deduct even after confirming the deduction date. I need a OM consultant to phone me before the end of this week otherwise we are going to ombudsman
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Old Mutual's replyOfficial
10 Jun 2025, 12:59Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Jun 2025, 12:59
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management