Greenlight policy closed without communication
Old mutual has closed my life policy which include funeral plan without any conversation with me or letter. So basically a 5 years plus policy has been closed just like that, if i die my family will surfer and all my premiums just went down the drain. COLEEN AANHUIZEN can you please call me and explain what is going on with my policy.
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Old Mutual's replyOfficial
06 Jan 2020, 08:31Dear Avhashoni Decide
We have received your complaint however your complaint is for Old Mutual Life insurance and not for Old Mutual Insure (short term insurance) Kindly note we will forward your complaint through to Old Mutual Life insurance who will be able to assist you with your complaint.
Kind Regards
Old Mutual Insure Customer Experience
We have received your complaint however your complaint is for Old Mutual Life insurance and not for Old Mutual Insure (short term insurance) Kindly note we will forward your complaint through to Old Mutual Life insurance who will be able to assist you with your complaint.
Kind Regards
Old Mutual Insure Customer Experience
Old Mutual's reply06 Jan 2020, 08:31
Official
Dear Avhashoni Decide
We have received your complaint however your complaint is for Old Mutual Life insurance and not for Old Mutual Insure (short term insurance) Kindly note we will forward your complaint through to Old Mutual Life insurance who will be able to assist you with your complaint.
Kind Regards
Old Mutual Insure Customer Experience
We have received your complaint however your complaint is for Old Mutual Life insurance and not for Old Mutual Insure (short term insurance) Kindly note we will forward your complaint through to Old Mutual Life insurance who will be able to assist you with your complaint.
Kind Regards
Old Mutual Insure Customer Experience