1 reviews | Active since May 2018
Greenlight policy *************.
Old Mutual greenlight. Tell me, how do i owe you my premiums. You advised in November 2024 that i should switch my premiums from my payslip stop order to bank debit order as you will be unable to increase premiums in future from my payslip. I switched to bank debit order. You deducted my full premiums from my bank account in June 2025 on my payday. Now July 2025 you deduct half my premiums on my payday, same bank account. You are sending me multiple emails stating that i am in arrears with my Greenlight policy premiums as there were no funds in my bank account. How can i have no funds in my bank account on my payday? But you were able to deduct half the premiums. Is this your scheme to deduct 15% extra for missed premiums? Or cancel my policy? I am taking this to the ombudsman.
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management