1 reviews | Active since Sept 2016

25 Sept 2018, 14:46

Greedy Old Mutual

My Grandmother passed away on the 18th of August 2018. She was a beneficiary on my late mothers Old Mutual Funeral policy, it saddens me to tell you that till today Old Mutual hasn't paid out, I've been getting transferred from Pillar to Post and given a lot of different answers but in the end the money for my grandmothers funeral was never paid out I am pretty sure they do not want to pay it. Policy ********** 295712B2 ref CEB ********** 463.

Thanks Old Mutual

Regards

Mlungisi Sishi

********** 301

0
Replies (1)
Old Mutual
Old Mutual's reply05 Oct 2018, 11:45
Official

Dear Mlungisi

We received your review of 3 October 2018.

We are sorry to hear about your service experience. We are investigating this matter and will provide feedback via e-mail.

Kind regards

Coleen Aanhuizen

Complaints Management

Best regards,