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Thamsanqa T

1 reviews | Active since Mar 2018

28 Mar 2018, 12:59

Great work old mutual

I have to say great work and good customer service, i had a loan i wanted to settle and they didn't waste any time getting back to me with the oustanding balance and payment options. Even after i made the mistake of not putting the correct reference on the payment the matter was sorted in 2days and i also recieved my paid up letter.

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Replies (1)
Old Mutual
Old Mutual's reply28 Mar 2018, 13:54
Official

DearThamsanqa

I thank you for the positive feedback regarding excellent service experienced.

I have forwarded your feedback to the relevant division.

Kind regards

Vuyani Ntantiso

Complaints Management

Best regards,