LK
LEBOHANG K
1 reviews | Active since Apr 2018
07 Jan 2020, 15:21
GREAT SERVICE
mkhululeli,abigail and the last lady i spoke too... I must say old mutual has suffered bad publicity within the pas few months n also losing clients on top of that BUT I MUST GIVE CREDIT TO MKHULULELI,ABIGAIL AND THE LAST LADY I SPOKE TOO EFFICIENT SERVICE 100% QUALITY SERVICE ESPECIALLY THE LAST LADY I SPOKE TOO pity i didnt get her name but keep up the good work old mutual needs more soldiers like you keep flying the flag high...
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Old Mutual's replyOfficial
07 Jan 2020, 16:14Dear Mr Kimane
Thank you for telling us about the excellent service your received from the staff at our Cape Town branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Thank you for remaining a loyal customer.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for telling us about the excellent service your received from the staff at our Cape Town branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Thank you for remaining a loyal customer.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management
Old Mutual's reply07 Jan 2020, 16:14
Official
Dear Mr Kimane
Thank you for telling us about the excellent service your received from the staff at our Cape Town branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Thank you for remaining a loyal customer.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for telling us about the excellent service your received from the staff at our Cape Town branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Thank you for remaining a loyal customer.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management