CS
Cassius S

1 reviews | Active since Jul 2021

16 Jul 2021, 10:22

Great customer service experience

Old mutual has the best customer service experience ever, i have a funeral policy with them when i called to claim they told me all the documents they need, i went to one of their branches with well trained and polite consultants, they helped me out with the process and just before i exited their premises the money was in already then i started with all my arrangements..if you need a reliable financial service company go for old mutual.

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Replies (1)
Old Mutual
Old Mutual's reply16 Jul 2021, 10:46
Official
Dear Cassius S

Thank you for the review. 

This is certainly great to hear. We will definitely share this feedback with all teams involved in your claim.

Thank you for taking the time to write this review.

Regards
Thabiet Mintin
Old Mutual Complaints Management