Great Customer service
I was assisted by a consultant named Rene at the Old mutual in Kuilsriver on the 21/10/2019. It was the best service i have recieved in a very long time. She was very patient ,friendly ,energetic and even though it was there closing time was not in a rush at all . I would recommend anyone that goes to that particular branch to ask for Rene. Thanks Rene you gave amazing service. You deserve 20 stars ...
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Old Mutual's replyOfficial
22 Oct 2019, 09:32Dear Michelle Venter
Thank you for making the time to tell us about the excellent service you received from Rene.
I will be sure to pass this message to Rene and her manager. Thank you once again for the positive feedback.
Old Mutual treasures your loyal support
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for making the time to tell us about the excellent service you received from Rene.
I will be sure to pass this message to Rene and her manager. Thank you once again for the positive feedback.
Old Mutual treasures your loyal support
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Old Mutual's reply22 Oct 2019, 09:32
Official
Dear Michelle Venter
Thank you for making the time to tell us about the excellent service you received from Rene.
I will be sure to pass this message to Rene and her manager. Thank you once again for the positive feedback.
Old Mutual treasures your loyal support
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for making the time to tell us about the excellent service you received from Rene.
I will be sure to pass this message to Rene and her manager. Thank you once again for the positive feedback.
Old Mutual treasures your loyal support
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management