MT
MrT T
1 reviews | Active since Apr 2010
16 Jan 2020, 13:02
Great Attitude!
Had another positive experience with a Nathi from the Gugulethu Old Mutual Branch. What impresses me about him is his consistency on a daily basis and consistency in that he's like that with all the customers who walk into branch. You'll see him tell old ladies that he's gonna come to where they are sitting to make it easier for them. He's always got a pleasant and respectful demeanour.
He's actually a gem at this branch. Thanks for hiring such a customer service oriented person.
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Replies (1)Old Mutual's replyOfficial
16 Jan 2020, 13:51Dear Tebogo
Thank you for telling us about the excellent service you received from Nathi.
This is certainly good to hear and this information has been shared with his manager.
We appreciate the effort taken to share this story with us.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for telling us about the excellent service you received from Nathi.
This is certainly good to hear and this information has been shared with his manager.
We appreciate the effort taken to share this story with us.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Old Mutual's reply16 Jan 2020, 13:51
Official
Dear Tebogo
Thank you for telling us about the excellent service you received from Nathi.
This is certainly good to hear and this information has been shared with his manager.
We appreciate the effort taken to share this story with us.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
Thank you for telling us about the excellent service you received from Nathi.
This is certainly good to hear and this information has been shared with his manager.
We appreciate the effort taken to share this story with us.
Warm Regards
Liesl Kerchhoff
Old Mutual Complaints Management
