FK
FLORENCE K
1 reviews | Active since Jan 2010
14 May 2015, 07:36
GOOD SERVICE GOOD STAFF FRIENDLY ENVIROMENT.
What more can a person/customer ask for in a service.<br> Winnie was explaining and advice as she helped me and she looked very proffessional.<br> The staff there is laid back and you sense friendliness even the lady whom I forgot her name who is receiving customers is friendly you feel like part of your problem is solved. The follow up caller is so elaborate and has knowledge when confirming if all went accordingly.<br> Thanking all the staff especially WINNIE. I really appreciate it.NO WONDER THE COMPANY HAS BEEN AROUND FOR SO LONG.
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Old Mutual's replyOfficial
14 May 2015, 08:08Hello florencek,
Thank you for telling us about the excellent service your received from the staff at our East Rand office. This is certainly good to hear and this information has been shared with their manager. We appreciate the effort taken to share this story with us.
Best Wishes
Carol Olckers
Old Mutual Client Services Team
Thank you for telling us about the excellent service your received from the staff at our East Rand office. This is certainly good to hear and this information has been shared with their manager. We appreciate the effort taken to share this story with us.
Best Wishes
Carol Olckers
Old Mutual Client Services Team
Old Mutual's reply14 May 2015, 08:08
Official
Hello florencek,
Thank you for telling us about the excellent service your received from the staff at our East Rand office. This is certainly good to hear and this information has been shared with their manager. We appreciate the effort taken to share this story with us.
Best Wishes
Carol Olckers
Old Mutual Client Services Team
Thank you for telling us about the excellent service your received from the staff at our East Rand office. This is certainly good to hear and this information has been shared with their manager. We appreciate the effort taken to share this story with us.
Best Wishes
Carol Olckers
Old Mutual Client Services Team