Good service after my exam

Went into Old Mutual in eMbalenhle today in order to close my last policy with them.

I was told what I needed to close the policy by the receptionist. Though she could not explain why. But she told me I could submit by email so I did.

Then I was sent to a consultant, Mrs Nonkululeko Mtsweni, who was very helpful and welcoming. She even took the time to notice and investigate an error that was showing on my money account.

With a ubiquitous mix of banter and inquiry she made me feel more at ease and also helped me with both the service I requested and the error on my account.

This is the second time I received service from her and I have to admit that she has been rather consistent in her work and handling of customers.

It is always pleasing to come across people who their work with such gusto and verve.