JN
Jabulile N
1 reviews | Active since Aug 2025
19 Dec 2025, 17:55
Good day This email is a follow up to the one I sent on the 13th and your reply on the 15th of November
Good day This email is a follow up to the one I sent on the 13th and your reply on the 15th of November. I want to check as to when should I expect payment seeing that the 21days I was informed it will take, has expired. I hope my calculation is correct. The documents were sent on the 7th of November. If there is any outstanding document why isn't it communicated to me, so that the process could be finalized.
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Old Mutual's replyOfficial
19 Dec 2025, 18:15Good day Jabulile,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply19 Dec 2025, 18:15
Official
Good day Jabulile,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management