TM
THABISO M
1 reviews | Active since May 2023
01 Nov 2023, 12:34
Good day I don't have policy with Old Mutual and I noticed on my payslip that they are deducting R259(October 2023) and now R259(November 2023) I went to their branch on 2023/10/23 to report the matter.I did all paper work and I was told that the invitiga
Good day I don't have policy with Old Mutual and I noticed on my payslip that they are deducting R259(October 2023) and now R259(November 2023) I went to their branch on 2023/10/23 to report the matter.I did all paper work and I was told that the invitigator will contact me in 3 working days but even now I'm still waiting for the call please assist before they deduct again.im based in Gauteng and on the policy my residence address says KZN
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
01 Nov 2023, 12:36Dear Thabo
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply01 Nov 2023, 12:36
Official
Dear Thabo
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management