1 reviews | Active since Jan 2012
Going back on their word
Hi ,
I took out a loan with Old Mutual Finance and due to circumstances i was unable to pay the full amount of the installment,i made arrangement with someone to pay X amount every month as that is what i can afford.Soooooo this morning i see all the debit orders going off LIKE CRAZY when i called them now to ask whats going on they say they cant find teh arrangement blah blah blah so now they expect me to pay those debits and pay what i arranged to pay!
I WANT MY MONEY BACK ASAP!!!!!!!!!!!!!!!!!!!!
Dear Candice
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and contact you directly to resolve.
Regards,
Brent Sellidon
Complaints Management
Dear Candice
Thank you for the review.
We apologise for the inconvenience caused in this regard.
We will investigate and contact you directly to resolve.
Regards,
Brent Sellidon
Complaints Management
Dear Candice
Please note that we have been calling and e-mailing you without success. Can you please respond to our Loans department in order to finalise this matter.
Regards
Brent Sellidon
Old Mutual Complaints Management
Dear Candice
Please note that we have been calling and e-mailing you without success. Can you please respond to our Loans department in order to finalise this matter.
Regards
Brent Sellidon
Old Mutual Complaints Management