KG
Kershini G
1 reviews | Active since Apr 2024
18 Mar 2026, 13:24
Going 3 weeks since ...
Going 3 weeks since my dad passed away We have funeral policies with old mutual but no one helps and the call center is totally useless After a death this sound not be the way customers are being treated
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Old Mutual's replyOfficial
18 Mar 2026, 14:08Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply18 Mar 2026, 14:08
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Best regards,