RL
Rufus L
1 reviews | Active since Mar 2013
30 Jun 2020, 19:07
Give us your money...
I contacted Old Mutual to put a pause on my retirement, with all the details on hand. I was told then, that it could only be done at a branch. Such pathetic service during such a time. Where is their priorities and how do they assist customers, how do they do social distancing. I'm really, really disappointed in being treated this way. As long as they get your money, then all is good.
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
02 Jul 2020, 07:59Dear Rufus
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
OML Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
OML Complaints Management
Old Mutual's reply02 Jul 2020, 07:59
Official
Dear Rufus
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
OML Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We will investigate and resolve the matter with you directly.
Regards
Brent Sellidon
OML Complaints Management
