AJ
Amanda J
1 reviews | Active since Dec 2014
22 May 2019, 06:55
GIVE ME MY MONEY
You know I am so glad that I no longer have any policies with Old mutual.. Every time you try and get you own money you wait forever besides having to loose a great deal of your own savings which is ridiculous. To date I am still awaiting my payout. I am totally disgusted and will forever disappointed. ALL I WANT IS MY MONEY TO BE PAID OUT. I HAVE WAITED LONG ENOUGH...
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Replies (2)
Old Mutual's replyOfficial
22 May 2019, 11:00Hi Amanda
Thank you for the review.
We apologise for the inconvenience caused. We have processed the instruction submitted on 14 May 2019. It is currently awaiting pricing, which means we waiting on the fund manager to determine the final unit price which will determine the final value you will receive in your bank account.
We will monitor and inform you the moment the money has disbursed to your account.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We have processed the instruction submitted on 14 May 2019. It is currently awaiting pricing, which means we waiting on the fund manager to determine the final unit price which will determine the final value you will receive in your bank account.
We will monitor and inform you the moment the money has disbursed to your account.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply22 May 2019, 11:00
Official
Hi Amanda
Thank you for the review.
We apologise for the inconvenience caused. We have processed the instruction submitted on 14 May 2019. It is currently awaiting pricing, which means we waiting on the fund manager to determine the final unit price which will determine the final value you will receive in your bank account.
We will monitor and inform you the moment the money has disbursed to your account.
Regards
Brent Sellidon
Old Mutual Complaints Management
Thank you for the review.
We apologise for the inconvenience caused. We have processed the instruction submitted on 14 May 2019. It is currently awaiting pricing, which means we waiting on the fund manager to determine the final unit price which will determine the final value you will receive in your bank account.
We will monitor and inform you the moment the money has disbursed to your account.
Regards
Brent Sellidon
Old Mutual Complaints Management
AJ
Amanda J's updateReviewer Update
22 May 2019, 11:09Im sorry I dont accept your response.. about pricing hence when you sign the transaction summary it clearly states what your pay out will be. And it is not my first time withdrawing or cancelling a policy. To know very well what you sign for is exactly what you get. Old Mutual is merely known for causing delays when it comes to pay out.
AJ
Amanda J's update22 May 2019, 11:09
Reviewer Update
Im sorry I dont accept your response.. about pricing hence when you sign the transaction summary it clearly states what your pay out will be. And it is not my first time withdrawing or cancelling a policy. To know very well what you sign for is exactly what you get. Old Mutual is merely known for causing delays when it comes to pay out.