LR
Leon R

1 reviews | Active since Jul 2011

11 Oct 2022, 11:04

Getting an answer from Old Mutual...

<div>Hi

I had a stroke so, cannot communicate clearly over a telephone.

Hence all I do is communicate via e-mail.

I sent this request to Old Mutual (***) on the 3rd of October.

No acknowledgement, no feedback.

Can you get some kind of response out of them?

Hi

Contract ***

Before I had my stroke in 2015, I could switch.

Now I cannot.

What is the reason?

Regards Leon</div>

0
Replies (1)
Old Mutual
Old Mutual's reply12 Oct 2022, 17:41
Official
Good day Leon 

We received your review of 11 October 2022. 

We apologise for your service experience. We will investigate this matter and may contact you to provide feedback. 

Kind regards

Coleen Aanhuizen 
Old Mutual Customer Complaints 

Best regards,