LR
Leon R
1 reviews | Active since Jul 2011
11 Oct 2022, 11:04
Getting an answer from Old Mutual...
<div>Hi
I had a stroke so, cannot communicate clearly over a telephone.
Hence all I do is communicate via e-mail.
I sent this request to Old Mutual (***) on the 3rd of October.
No acknowledgement, no feedback.
Can you get some kind of response out of them?
Hi
Contract ***
Before I had my stroke in 2015, I could switch.
Now I cannot.
What is the reason?
Regards Leon</div>
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Replies (1)0
Replies (1)Old Mutual's replyOfficial
12 Oct 2022, 17:41Good day Leon
We received your review of 11 October 2022.
We apologise for your service experience. We will investigate this matter and may contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 11 October 2022.
We apologise for your service experience. We will investigate this matter and may contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
Old Mutual's reply12 Oct 2022, 17:41
Official
Good day Leon
We received your review of 11 October 2022.
We apologise for your service experience. We will investigate this matter and may contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
We received your review of 11 October 2022.
We apologise for your service experience. We will investigate this matter and may contact you to provide feedback.
Kind regards
Coleen Aanhuizen
Old Mutual Customer Complaints
Best regards,
