L
Leonie
1 reviews | Active since Mar 2026
26 Mar 2026, 07:45
Getting a run around...
Getting a run around with funeral payout from last week
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
26 Mar 2026, 09:00Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply26 Mar 2026, 09:00
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
26 Mar 2026, 13:06Good day Leonie
We’ve sent you an email today regarding your complaint from Customer Complaints Feedback (email: ***). We require additional information from yu. Please check your inbox (and your spam/junk folder just in case) for our message.
To ensure we resolve this matter quickly, kindly respond directly to that email. This will allow the complaints specialist to assist you promptly and without delay.
We appreciate your cooperation and look forward to your reply.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply26 Mar 2026, 13:06
Official
Good day Leonie
We’ve sent you an email today regarding your complaint from Customer Complaints Feedback (email: ***). We require additional information from yu. Please check your inbox (and your spam/junk folder just in case) for our message.
To ensure we resolve this matter quickly, kindly respond directly to that email. This will allow the complaints specialist to assist you promptly and without delay.
We appreciate your cooperation and look forward to your reply.
Kind regards
Old Mutual Complaints Management
Best regards,