1 reviews | Active since Jan 2016
GETTING A PERSONAL LOAN NIGHTARE
tried taking out a personal loan. they requested I submitt all banking details id nr proof of residence and signiture page. call one to thw bank thwn thwy responded they need a credit card statment call 2 to thw bank. then they needed written communication from wonga my loan is payed up . then they requested I sent 3 months bank statements for credit card call 3 to the bank then they requested that I need to submit a cooy of the statement sent to me explained it is electronic and sent my password aswell then call 4 then they requested I sent a non electronic copy . I have now cancelled the application as I requested the loan in an emergency but after three days numerous emails and may I add very rude in a very unpleasant grammer format it is not worth this extra stress I do not reccomend anybody to make use of this service offered by old mutual
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Chris Cloete
Complaints Management
Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.
Kind regards
Chris Cloete
Complaints Management
