1 reviews | Active since Apr 2018
Get a policy from Old Mutual, they said....
Can we please get a zero star option?
I'm starting to doubt Old Mutuals integrity.... My mother passed away 3/3/2018 and had life insurance with an added funeral policy. The funeral policy was to pay out within 48 hours.
Its 7 APRIL already and so far nothing has come of Old Mutual. Not even an explanation as to why they don't want to pay.
Now tell me this: If they don't want to pay out <50k, do you think they will pay out the xxmillion in life insurance ?
Don't fall for their false adverti*****ts... Go get insurance somewhere else. Old Mutual will just waste your time, money and patience!!!!!!!!!!!!
Good day Shane
Thank you for the review.
We apologise for the inconvenience and frustration caused in this time of bereavement.
We will look into it and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints
Good day Shane
Thank you for the review.
We apologise for the inconvenience and frustration caused in this time of bereavement.
We will look into it and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints
Dear Shane
As per our conversation, this matter was escalated to the Ombudsman for Long-term Insurance and as a result a formal response will be sent to their office by Old Mutual.
Kind regards
Belinda Hunt
Complaints Management
Dear Shane
As per our conversation, this matter was escalated to the Ombudsman for Long-term Insurance and as a result a formal response will be sent to their office by Old Mutual.
Kind regards
Belinda Hunt
Complaints Management