LM
Lehlohonolo M
1 reviews | Active since May 2026
19 May 2026, 11:30
Furious and no trust 2 OLD MUTUAL
Been consulting old mutual for the past four months on their branch at Dobsenville Mall paid the policies on February never allocated money on my policy it is hanging there for so long time and I am afraid that my policies will laps since never came back to me old mutual that everything it is resolved not happy with their delay because it is frustrating if some thing happen to those I covered them on that policies will be a disaster for me Not happy with old mutual service they don't take me as an important to them I am Furious and frustrated
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Old Mutual's replyOfficial
19 May 2026, 11:40Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 May 2026, 11:40
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management