KM
Khethi M
1 reviews | Active since Dec 2024
15 Dec 2024, 04:54
Funeral policy refund
Hi I have a funeral policy with old mutual they had to give me a refund 30 days are ago but still waiting even today their service is very horrible
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
15 Dec 2024, 09:22Hello, we’re truly sorry to hear about your experience. We understand how important timely service is, especially during such difficult times. Our complaints team will be reaching out to you soon, so we can assist you in resolving this matter as quickly as possible. Your feedback is invaluable to us, and we appreciate your patience.
Thank you for bringing this to our attention. Regards Old Mutual Complaints Management
Thank you for bringing this to our attention. Regards Old Mutual Complaints Management
Old Mutual's reply15 Dec 2024, 09:22
Official
Hello, we’re truly sorry to hear about your experience. We understand how important timely service is, especially during such difficult times. Our complaints team will be reaching out to you soon, so we can assist you in resolving this matter as quickly as possible. Your feedback is invaluable to us, and we appreciate your patience.
Thank you for bringing this to our attention. Regards Old Mutual Complaints Management
Thank you for bringing this to our attention. Regards Old Mutual Complaints Management