QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
03 Sept 2022, 20:30
Funeral Policy, NEVER debited, 01/9/2022
Good day, We have app**** online for a funeral policy for my dad in the middle of August to start 1/9/2022 submitted my banking details to debit on the 27th. Received the policy 2 weeks later, to date no debit order has went off. Policy active or not? I do not wish to restart on another date. Get someone to assist me to change banking details, and resubmit the debit order if not debited yet. Please email me with all details required. I can't answer calls during the day. PREFFERED COMMUNICATION: E-mail.
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Old Mutual's replyOfficial
03 Sept 2022, 20:35Dear Quinton
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply03 Sept 2022, 20:35
Official
Dear Quinton
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management