KM
Khethi M
1 reviews | Active since Dec 2024
15 Feb 2025, 18:08
funeral policy inconvinience
Hi i had a funeral policy with Old Mutual and went to the branch to ask for a reversal of two months and the lady helped me but still waiting its been the whole week with no feed back
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Old Mutual's replyOfficial
15 Feb 2025, 18:45Hi Khethi
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management
Old Mutual's reply15 Feb 2025, 18:45
Official
Hi Khethi
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management
We've received your review, and we are sorry for the service you've experienced. Your feedback is crucial to us, and we're committed to a detailed investigation to address your concerns. Please expect a follow-up from us soon to resolve this matter.
Warm regards,
Old Mutual Complaints Management