ZM
Zipho M
1 reviews | Active since Nov 2009
19 May 2025, 14:07
Funeral policy change of ownership
I logged an enquiry below via email on the 05 May and I followed up twice but to date I have not received any feedback
First reference no: CEA***nd refence no: CEA***
Good afternoon My sister has a policy that she took more than 10 years ago, she’s now unemployed and I took over the debit order. The policy has been coming off my bank account for years now and I want to take over the policy as the owner. How do I go about changing the policy from my sister’s name to mine? Your response will be highly appreciated, thank you
Policy number: ***
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Old Mutual's replyOfficial
19 May 2025, 14:15Good day Zipho,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply19 May 2025, 14:15
Official
Good day Zipho,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management