JH
JACOB H
1 reviews | Active since Nov 2015
05 Jan 2026, 09:13
Funeral policy cancellation
I cannot get through anyone when I call I hold forever. Please note that I wish to cancel my recently taken funeral policy, I paid the premium and I would like to get a refund since I am still within the 31 day cooling off period. Thank you.
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Old Mutual's replyOfficial
05 Jan 2026, 09:26Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply05 Jan 2026, 09:26
Official
Good day,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management