CA
Craig A
1 reviews | Active since Jan 2013
23 Oct 2023, 12:32
Funeral Policies
Funeral policy, Although they don't respond to anything here goes my review and experience dealing with Old Mutual, Funeral policy I had to cancel as they only paid out 20k but they continued deducting funds even after I cancelled the policy. They target the working class. There walk in centre agents were very dismissive and rude with no empathy what so ever.
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Replies (1)Old Mutual's replyOfficial
23 Oct 2023, 12:34Good day Craig
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
Old Mutual's reply23 Oct 2023, 12:34
Official
Good day Craig
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information.
Regards
Shannon Wentzel
Old Mutual Complaints Management
