CA
Craig A

1 reviews | Active since Jan 2013

23 Oct 2023, 12:32

Funeral Policies

Funeral policy, Although they don't respond to anything here goes my review and experience dealing with Old Mutual, Funeral policy I had to cancel as they only paid out 20k but they continued deducting funds even after I cancelled the policy. They target the working class. There walk in centre agents were very dismissive and rude with no empathy what so ever.

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Replies (1)
Old Mutual
Old Mutual's reply23 Oct 2023, 12:34
Official
Good day   Craig 

We have received your review and sincerely apologize for your service experience. A complaints assessor will look into the matter and contact you directly if we need additional information. 

Regards 
Shannon Wentzel
Old Mutual Complaints Management