sM
sipho M
1 reviews | Active since Sept 2015
07 Oct 2015, 10:46
Funeral Plan Cancellation
Hi Is me again<br> <br> I have been paying my Funeral Plan for 5years and just notice that I have taking a standard plan.<br> So I decided to cancel it and now I'm told that I wont receive any money for cancelling my Plan and this is not what is written on my Policy.<br> <br> I think Old Mutual must revisit their Processes and Policy as I'm not Happy to always have to Name and Shame them before they assist me. <br> <br> Please tell me this is not True<br> <br> Claim Number CE963480
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Old Mutual's replyOfficial
07 Oct 2015, 10:49Hello SLMZINYANE,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Best regards,
Old Mutual's reply07 Oct 2015, 10:49
Official
Hello SLMZINYANE,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Kind regards
Brent Sellidon
Complaints Management
Best regards,