ZM
Zongisa M
1 reviews | Active since Sept 2022
02 Sept 2022, 17:33
Funeral cover "reimburse rights"
I open my funeral cover with old mutual 3 years back,I have been paying R580 all these years i was fine with it,I was at the branch last week to find some info about my funeral cover when i ask the lady why i am paying a lot of money for this she told me the people that i cover they are duplicated so i have been paying double for them the lady said the is nothing she can do then she cancelled the duplicated policy, I want to know what haapened to the money i have been paying ,m so angry i even thinking to cancel everything and close my money account. I feel like old mutual must repay me back my money that's a lot of money that i lost.
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Replies (1)Old Mutual's replyOfficial
02 Sept 2022, 17:51Dear Zongisa
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply02 Sept 2022, 17:51
Official
Dear Zongisa
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
