KM
Kuhle M

1 reviews | Active since Feb 2021

27 Feb 2021, 11:23

Funeral cover canceled without my knowledge

How come that i make a funeral claim and the next thing my funeral policy is Inactive... What games are you guys playing with me.? At first it took a long time for me to get my money when i claimed.. Now this is happening.

0
Replies (4)
KM
Kuhle M's update01 Mar 2021, 09:09
Reviewer Update
I hope this can be resolved asap. I've been waiting to long now for one of your agents to get back to me.
KM
Kuhle M's update05 Mar 2021, 08:14
Reviewer Update
Okay this is the fourth day, no feedback whatsoever *** is happening... Just say so if you want me to cancel insurance with you, because this is uncalled for..... How long must i wait for this to be resolved???????
KM
Kuhle M's update06 Mar 2021, 07:16
Reviewer Update
Yhooo I've never experienced such incompetence in life. Don't know whether if my problem is not important enough not to be attended to. I told u guys about this issue last weekend already still not resolved. Yhoooo what a pathetic service, I'm not happy at all.
KM
Kuhle M's update16 Mar 2021, 21:55
Reviewer Update
Yhooooooooo I've never seen such horrible service ever. I've logged a complaint like three weeks back. It's still not resolved.

I received a call from *** (mutual wealth) on the 1 March, the agent that called me promised to do some investigation and she will get back to me after three days. It's a pity I can't remember her name ????. Three days is long gone now, I mean what must I do now....???