RB
Refiloe B
1 reviews | Active since Oct 2025
25 Oct 2025, 09:06
Funeral cover
My father died on the 30th of Sept 2025. Lodges a claim on the 1st of October. Till today we haven't received any payment. Everyday same story, we must wait 24 to 48 hours
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Old Mutual's replyOfficial
25 Oct 2025, 09:46Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Oct 2025, 09:46
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management