SS
Sibongile S
1 reviews | Active since May 2018
17 Aug 2025, 11:31
Funeral cover
I canceled funeral policy in Apri, a small fraction was refunded. To date it was still debited. Can I have my refund
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
17 Aug 2025, 11:39Good day Sibongile S,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply17 Aug 2025, 11:39
Official
Good day Sibongile S,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management