ZC
Zandile C
1 reviews | Active since Jan 2019
24 Jul 2023, 03:08
Funeral cover
Do not do business with old mutual they **** people . They ********ly deducted premium from my payslip on a family cover that I never took. I canceled the policy but now they are not paying back the premiums they deducted as they promised.
Helpful (0)
Replies (11)0
Replies (11)ZC
Zandile C's updateReviewer Update
24 Jul 2023, 10:34I just need my refund to be deposited into my account. That is all I need from Old Mutual nothing else. I want to use the money and its long overdue now.
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Zandile C's update24 Jul 2023, 10:34
Reviewer Update
I just need my refund to be deposited into my account. That is all I need from Old Mutual nothing else. I want to use the money and its long overdue now.
ZC
Zandile C's updateReviewer Update
24 Jul 2023, 11:15What is it that is being investigated now, the policy was canceled after investigation and I was promised the refund. I did get the first refund for May I now need my refund for June and July. May refund was paid on the 12th of June, why is June refund not paid until today 24th of July?
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Zandile C's update24 Jul 2023, 11:15
Reviewer Update
What is it that is being investigated now, the policy was canceled after investigation and I was promised the refund. I did get the first refund for May I now need my refund for June and July. May refund was paid on the 12th of June, why is June refund not paid until today 24th of July?
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Zandile C's updateReviewer Update
24 Jul 2023, 12:13I have emailed you May, June and July payslips.
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Zandile C's update24 Jul 2023, 12:13
Reviewer Update
I have emailed you May, June and July payslips.
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Zandile C's updateReviewer Update
25 Jul 2023, 04:23I'm hoping to get my money today after our conversation.
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Zandile C's update25 Jul 2023, 04:23
Reviewer Update
I'm hoping to get my money today after our conversation.
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Zandile C's updateReviewer Update
25 Jul 2023, 08:10Old Mutual from Facebook decided to block me on messenger just because I want my money. OldMutualSA ********ly deducted my money, disturbing my monthly budget and not you don't want to pay me back. What did I do wrong here because I submitted every document disputing the policy. You promised to pay back. What's holding you now. This is my children's money I need it back. I will expose you in every social media. I'm going to Twitter and Instagram. Pay back my June R383 and July R383.
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Zandile C's update25 Jul 2023, 08:10
Reviewer Update
Old Mutual from Facebook decided to block me on messenger just because I want my money. OldMutualSA ********ly deducted my money, disturbing my monthly budget and not you don't want to pay me back. What did I do wrong here because I submitted every document disputing the policy. You promised to pay back. What's holding you now. This is my children's money I need it back. I will expose you in every social media. I'm going to Twitter and Instagram. Pay back my June R383 and July R383.
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Zandile C's updateReviewer Update
26 Jul 2023, 04:21When are you providing me with feedback because you have received the documents you requested? Pay back my money for June and July and deal with your brokers that are ****ming us. This policy was administered by a person called Gugu Madlala. I do not know and I have never seen this person. She forged my signature in the name of Old Mutual. You employ *****ulent people and ***** our money. Pay back.
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Zandile C's update26 Jul 2023, 04:21
Reviewer Update
When are you providing me with feedback because you have received the documents you requested? Pay back my money for June and July and deal with your brokers that are ****ming us. This policy was administered by a person called Gugu Madlala. I do not know and I have never seen this person. She forged my signature in the name of Old Mutual. You employ *****ulent people and ***** our money. Pay back.
ZC
Zandile C's updateReviewer Update
26 Jul 2023, 15:43I will wait for a proof of payment and also my money in the bank.
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Zandile C's update26 Jul 2023, 15:43
Reviewer Update
I will wait for a proof of payment and also my money in the bank.
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Zandile C's updateReviewer Update
28 Jul 2023, 07:48Thank you I have finally received the payment for June premium, I will make a follow up on July payment in the 2nd week of August.
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Zandile C's update28 Jul 2023, 07:48
Reviewer Update
Thank you I have finally received the payment for June premium, I will make a follow up on July payment in the 2nd week of August.
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Zandile C's updateReviewer Update
04 Oct 2023, 08:35Morning 🙏 please kindly pay my September refund. I need the money this week it's part of my budget I beg you.
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Zandile C's update04 Oct 2023, 08:35
Reviewer Update
Morning 🙏 please kindly pay my September refund. I need the money this week it's part of my budget I beg you.
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Zandile C's updateReviewer Update
06 Oct 2023, 17:27You have decided to deduct my salary again this month? You are so pathetic. I hope you loose clients by doing this to me. I hat Old Mutual. Bring back my money.
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Zandile C's update06 Oct 2023, 17:27
Reviewer Update
You have decided to deduct my salary again this month? You are so pathetic. I hope you loose clients by doing this to me. I hat Old Mutual. Bring back my money.
Old Mutual's replyOfficial
09 Oct 2023, 14:26Hi Zandile
We apologize for any inconvenience caused.
We apologize for any inconvenience caused.
Old Mutual's reply09 Oct 2023, 14:26
Official
Hi Zandile
We apologize for any inconvenience caused.
We apologize for any inconvenience caused.
