LG
Lonwabo G
1 reviews | Active since Jun 2024
13 Jun 2024, 10:44
Funeral claim cover
I find it difficult of you guys not to pay out the funeral cover on time person buried on the 24 of May 2024, still you need the post moterm report which in Bhisho is hard to get, I need a call from you and cancel all my investments and covers urgently it's pointless to get funeral cover's money after funeral and I also can get fire department report.
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Replies (3)
Old Mutual's replyOfficial
13 Jun 2024, 11:44Good day L Gunguluza
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply13 Jun 2024, 11:44
Official
Good day L Gunguluza
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
LG
Lonwabo G's updateReviewer Update
13 Jun 2024, 11:55Please contact me urgently I need to cancel everything under my name I can't struggle like this
LG
Lonwabo G's update13 Jun 2024, 11:55
Reviewer Update
Please contact me urgently I need to cancel everything under my name I can't struggle like this
Old Mutual's replyOfficial
09 Jul 2024, 09:47Good Lonwabo
We received your update. The complaints assessor will get in touch with you.
Kind regards
Old Mutual Complaints Management
We received your update. The complaints assessor will get in touch with you.
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply09 Jul 2024, 09:47
Official
Good Lonwabo
We received your update. The complaints assessor will get in touch with you.
Kind regards
Old Mutual Complaints Management
We received your update. The complaints assessor will get in touch with you.
Kind regards
Old Mutual Complaints Management
Best regards,