LT
Lizeka T

1 reviews | Active since Jun 2021

09 Jun 2021, 15:14

Funeral claim

I submitted a funeral claim on the 20th May. I have not been paid because they demand medical records I do not have. I had to bury my mother on credit. Policy no ***6

0
Replies (1)
Old Mutual
Old Mutual's reply09 Jun 2021, 15:25
Official
Dear Lizeka T

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management