SM
Siphiwe M
1 reviews | Active since Nov 2025
23 Mar 2026, 14:54
Funeral Claim
Old mutual funeral claims is disappointing. I think I must take my deceased father to one of their offices just for them to speed up my process. Since last week I claimed for funeral policy I have, no help even when I went to their offices. What should it take to process a valid claim. Old mutual very very very bad if you have policy with them.
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Old Mutual's replyOfficial
23 Mar 2026, 16:23Good day Siphiwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply23 Mar 2026, 16:23
Official
Good day Siphiwe,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management