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Vuyokazi K

1 reviews | Active since Jan 2023

17 Mar 2023, 11:37

Funeral claim

I have submitted a funeral claim its been 4 weeks now if not 3 weeks with no solid response with the claim that i made.. I just wanna knw what took it this long to pay for the claim because i am struggling and am in need of this money now.

0
Replies (2)
Old Mutual
Old Mutual's reply17 Mar 2023, 11:39
Official
Dear Vuyokazi

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards.
Coleen Aanhuizen
Old Mutual Complaints Management

VK
Vuyokazi K's update17 Mar 2023, 11:49
Reviewer Update
Hope to hear from you soon as i have to pay my debts and loan sharks because i didn't have money to pay for other things for the funeral