Frustrating, disgusting service from Old Mutual

My challenge working with Old Mutual gets more disgusting and painful. I posted an issue on incorrect IRP5 issued by Old Mutual on the 7 Feb 2025 and until now the issue is still not resolved. I have used all Old Mutual escalation channels but none works....now I have engaged Tax Consultancy to try to resolve issue directly with Old Mutual at an additional cost to me.....they tried setting a meeting with Old Mutual but no one attended meeting.

Frustrating, frustrating service