Frustrated,
I have logged a claim on my pension fund, the process is this far horrific. For any progress to be made I have to call.. each time I call I am promised heaven, only to follow up nothing has been done, n the cycle continues,,, it's been three months now not paid,, I have used up close to R500 in calls for their holding time 30min calls. Can someone help..end this loss
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
17 Jun 2022, 10:09Dear Godie M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply17 Jun 2022, 10:09
Official
Dear Godie M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
's updateReviewer Update
20 Jun 2022, 10:55Dear Thabiet
Would be lovely,if you let me know of your findings, I was not called toe updated
Would be lovely,if you let me know of your findings, I was not called toe updated
's update20 Jun 2022, 10:55
Reviewer Update
Dear Thabiet
Would be lovely,if you let me know of your findings, I was not called toe updated
Would be lovely,if you let me know of your findings, I was not called toe updated
's updateReviewer Update
23 Jun 2022, 09:44This is all I hear the matter was escalated,why is it not being worked on,, has it been escalated for someone to sit on it.
's update23 Jun 2022, 09:44
Reviewer Update
This is all I hear the matter was escalated,why is it not being worked on,, has it been escalated for someone to sit on it.