BB
Bonita B

1 reviews | Active since Sept 2022

19 Sept 2022, 13:22

Frustrated

I am so so unhappy with the service I have been getting from old mutual I have been trying to contact them regarding cancelation of my policy they keep dropping the call I wait for than 10 minutes for the call to get dropped again. Please if someone can call me

0
Replies (2)
Old Mutual
Old Mutual's reply19 Sept 2022, 13:23
Official
Dear Bonita

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management
BB
Bonita B's update19 Sept 2022, 13:36
Reviewer Update
Thank you if someone can call me asap I would like to cancel my policy