Frustrated

Hello Peeps, I have the worst experience with old mutual. I am not their client but they keep taking my money😡. So a few years ago I decided to accept the offer for a funeral cover for myself and my in-laws but then I lost my job and couldn't continue with the cover. I informed the company well in advance to cancel the cover as I won't be able to pay my premiums, but at the end of the month they continued with debit order anyway. I visited the Vanderbijl branch, submitted my bank statement and they told me it's cancelled they have forwarded everything to the head office but it still continued. As a result some of my debit orders couldn't go through because my money was taken by old Mutual. It is inconveniencing and frustrating to say the least. Eventually it stopped but every year they review and call to reinstate the cover but I keep telling them I am unemployed and I won't afford but guess what ? Come month end they debit. They did it end of March, I got my refund on Monday. Yesterday the 30-04-24 they debitted again. I am very upset because it's taking so much from me ie time, money, petrol, and the running around like a mad women. Now I have to go to my bank and stop them, go their branch and cancel it AGAIN 😭😡😭😡I don't want Old Mutual as a service provider they costing me a lot.