TT
Tshililo T
1 reviews | Active since Feb 2025
18 Feb 2025, 15:40
from yesterday 17 February 2025 and today, i did a call to this number *** to add one of my family member, i get two defferent consulatatnt with two different rsponse, the fist one sai will send me a forn to complete and send it back at the i dint
from yesterday 17 February 2025 and today, i did a call to this number *** to add one of my family member, i get two defferent consulatatnt with two different rsponse, the fist one sai will send me a forn to complete and send it back at the i dint received email, the second one she sail there no need for form just send your copy of ID and copy of ID member who need to added on this email *** and that email address is rejecting my email
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
18 Feb 2025, 15:52Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Feb 2025, 15:52
Official
Good day
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
12 Mar 2025, 12:55Hi Tshililo
We can confirm that this complaint has been closed on our side as it was resolved.
We thank you for your patience.
Regards
Old Mutual Complaints Management
We can confirm that this complaint has been closed on our side as it was resolved.
We thank you for your patience.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Mar 2025, 12:55
Official
Hi Tshililo
We can confirm that this complaint has been closed on our side as it was resolved.
We thank you for your patience.
Regards
Old Mutual Complaints Management
We can confirm that this complaint has been closed on our side as it was resolved.
We thank you for your patience.
Regards
Old Mutual Complaints Management