***** from Capitec Bank and Old Mutual

Isn't a Bank there to keep the public's money safe? How can a Bank allow money to be withdrawn from your account by ****** without you having signed any consent from the account holder? Money is deducted from my account by Capitec Bank for life insurance from Old Mutual then Old Mutual knows nothing about it. The account holder loses the transaction fee and the money for the reverse of the money and time to take off at work to solve the problem and I must waste my petrol to drive to the Bank. This is total ***** from both sides of Capitec and Old Mutual and the public must be happy, then Old Mutual told me I must stop making Demands but it is my money, not Old Mutual’s money.