SF
Shuan F

1 reviews | Active since May 2023

21 Jul 2025, 14:17

Friendly and profesional service.

A big thank you to Thokozani Shabalala from the Mtubatuba branch of Old Mutual. This morning I came into the branch to report a discrepency on my atm withdrawal. He immediately assisted me in a friendly and profesional manner and filled out the necessary paperwork. My query was lodged within 10 minutes. An hour later my money was returned to my account. Good work young man. Keep it up.

0
Replies (1)
Old Mutual
Old Mutual's reply21 Jul 2025, 15:07
Official
Good day Shuan F,
 
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment. Thank you for your efforts. We appreciate your feedback shared. 

Regards 
Old Mutual Complaints Management