VH
Vuyokazi H
1 reviews | Active since Dec 2025
02 Dec 2025, 21:54
Frequent *****ulent policies
They are very *****ulent, opening policies without your knowledge. I have tried going to their offices numerous times but I am being told that if I cancel I won’t get my money back. Every other month I cancel and a month later another one pops up.
Currently for the past 4 months they have been deducting an amount of R322 against my will with reference 0000E123B1 . Im gonna take legal steps with them because all of the policies they have opened previously I have never gotten my money back
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Old Mutual's replyOfficial
03 Dec 2025, 00:25Good day Vuyokazi H,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply03 Dec 2025, 00:25
Official
Good day Vuyokazi H,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management