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Nolwetu N

1 reviews | Active since Sept 2024

28 Oct 2025, 08:24

FRAUSTER INSURANCE COMPANY

In September someone opened 2 *****ulent policies on my persal, I made a complaint on Facebook, and proceeded to send everything the email asked me to send. This month again a new policies along with those 2 policies is still deducting... I have not been refunded my money for any of those deductions.. Iam emotionally drained as my finances are going down because of *****s being committed by old mutual stuff.

There is little to no care for me as a victim. How do you think I support myself with all these deductions? I have already told the guy who is buys on my case that I could not pay my wifi and therefore incured interest. Will old mutual be liable for the emotional and financial distress their people have caused me in these past 2 months? I need my money all of it as soon as possible.

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Replies (1)
Old Mutual
Old Mutual's reply28 Oct 2025, 09:27
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards
Old Mutual Complaints Management