********** Sale.

In 2015 I was sold a policy by an old mutual financial adviser. The Funeral Policy was meant to cover my father who resides in Lesotho. I made the adviser aware of this and he mentioned that this will not be a problem. I have now needed to claim from this same policy following my father's passing and upon claiming, I was told by Old Mutual that they will not pay out my claim as my father is not a South African Citizen. After running around I was ultimately promised that Old Mutual will then reimburse my premiums as the policy was sold to me incorrectly however, to this day I have not received any feedback and I am awaiting my premiums to be paid back. This goes to show how a company like Old Mutual is taking advantage of its clients, the carelessness with which its advisers sell policies in their chase for commission and a total disregard for the client's circumstance. Fair enough, the policy was sold to me incorrectly but, I expect Old Mutual to atleast ratify the situation and pay back my premiums. I highly recommend that anyone think twice before taking up a policy with the company. My Details are listed below for reference: Name - Miss. MS Mosuoane. ID # - ********** 259083. Cell - ********** 546. Policy Number - 69228P ********** 64.